Kunden gewinnen
Umsatz steigern
Marktposition stärken

Erfolgreicher werden
Win Customers
Grow Revenue
Strengthen Market Position

You Succeed
Gunter Umbach    
 
 
 
 
 
 
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FAQs: Frequently Asked Questions

Benefit
When do clients profit?
Clients profit if the following apply:
• Business: Healthcare, especially the pharmaceutical industry
• Department: Marketing, medical marketing or related functions
• Product: Drugs or medical devices
• Portfolio revenue potential: One million dollars or more
• External customers: Physicians, pharmacists, patients, opinion leaders, etc
• Internal customers: Sales force, top management, the board, etc
• Objectives: Generate more sales and strengthen your market position


Service Level Offers: In which six ways can
people benefit with what type of investment?


FAQ

Service Level 1: Free Services - Where do I get information for free?

FAQ Service Level 2: Information Products as Growth Tools - Growing on a low budget
FAQ Service Level 3: Public Seminars - Attending open seminars
FAQ Service Level 4: Standard In-House Training - In-house programs with typical content
FAQ Service Level 5: Customized In-House Training - Custom-tailored programs
FAQ Service Level 6: Personal Consulting - Individual consulting services
FAQ Key Note Speeches - When should I consider Dr. Umbach as a key note speaker?
FAQ Testimonials - What do clients say about their results?
FAQ Type of Learning Experience - What's the value of reading versus training versus consulting?
FAQ Adding Value - When do I get the greatest return on my investment?
FAQ Themes - Which are typical topics of your engagements?
FAQ Limits - What are examples of what you cannot do?
FAQ Size of Companies - What size are the companies you work for?
FAQ Type of Clients - Who would be better served by other consultants?
FAQ Familiarity with the Industry - Why is expertise in the healthcare sector so important?
FAQ Independent Advice - When is an outsider's view useful?
FAQ Privacy - How secretive are you?
FAQ Attitude - How do you enhance my success?
FAQ Vision - What's your goal?
FAQ Critical Success Factors - Why do some projects fail?
FAQ International Experience - Why is it advantageous that you work in several countries?
FAQ Your Career - How can you assist me in my professional role?
FAQ Function - Do you serve clients as consultant, trainer, author or speaker?
FAQ Benchmarking - Your opinion on evaluating processes in relation to best practice?
FAQ Speed - How quickly do you work?
FAQ Interim Support - Can you provide temporary support to our marketing department?
FAQ Other Experts - When do you include other experts?
FAQ Quality Control - How do you ensure the high quality of your workshops?
FAQ Hallmarks - What are hallmarks of your service?
FAQ Impact - How practical are your recommendations?
FAQ Power - Success in Business
FAQ Writing Skills - How can I learn to write more persuasive documents?
FAQ Programs - Where can I view programs of seminars?
FAQ Seminar Style - Do you use a special seminar style?
FAQ Unique - How do I create a memorable brand?
FAQ Background Information - Where can I find details about how you serve clients?
FAQ Distinction - Why should I consider you?
FAQ Time - When should I contact you?
FAQ Start - Is the first step cost-free?
FAQ More information - Didn't find the information you were looking for?



Service Level Offers: In which six ways can
people benefit with what type of investment?



Where do I get information for free?
• Download free presentation slides
• Download free articles
• Download free checklists
• Download the table of contents and
   and two sample sections of the book
   Successfully Marketing Clinical Trial Results

• Download a free marketing plan template that will
   help you prepare and write your marketing plan

• Subscribe to a free newsletter
Top



How can you help me grow on a low budget?
• Order a CD ROM with 26 checklists
   and 300 PowerPoint illustrations for 10 euros

• Buy the book and the CD ROM
   Successfully Marketing Clinical Trial Results:
   Winning in the Healthcare Business

   for about 130 euros at Amazon or order it
   with an online discount at the publisher's site

Top



Attending open seminars
Typical registration fees for public seminars with
standard content vary between 600 and 1 600 euros
per person - depending on the duration and the
sponsoring professional educational organization

Top



What is the investment in typical in-house training programs?
Clients usually invest 3 000 euros for a standardized
one-day-workshop, including a CD ROM for every participant

In addition, they receive the password that gives
them access to webpages reserved for clients

Considering travel expenditures and registration fees
for public seminars, an in-house seminar is usually
more cost effective, if there are three or more
participants from the same company attending the event

Top



Custom-tailored training programs
Clients invest 5 000 to 10 000 euros for training programs
developed to address specific company challenges - this
includes analysis, preparation, a one or two day live event
with or without a follow-up day. Every participant receives a
CD ROM and the client receives a copy of Dr. Umbach's book

Clients are entitled to free follow-up phone conversations
after sending an email with their questions

The subsequent improvement in performance and increase
in sales will be worth more than the money you invested.
Top



Individual consulting services
Some clients prefer personal strategic advice and one-to-one
support to address particular management challenges.
They receive the highest level of personalized
attention tailored to their specific needs.
The process typically involves defining client
objectives, establishing relevant facts, analysing
the situation, discovering hidden opportunities,
developing creative options, evaluating risk-return
ratios and formulating proposed actions.
Clients typically invest between 5 000 and 20 000
euros for these individual consulting services

Top



When should I consider Dr. Umbach as a key note speaker?
If you are looking for an energizing high-content speaker
with intimate knowledge of the healthcare business:
Dr. Umbach is a professional member of the German Speakers
Association, of the International Federation of Professional
Speakers and of the Groups Business Coaching and Consultants
of the American National Speakers Association.
Depending on the amount of preparatory work and travel time
required, clients invest between 2 000 and 6 000 euros for
a customized key note speech

Top


Testimonials
What do clients say about their results?
Read what clients say about their results
Top


Type of Learning Experience
What's the value of reading versus training versus consulting?
Reading an insightful article or a good book
is a fine opportunity to get information.
The energy and interaction associated with
a great live seminar event give it more impact.
But nothing comes close to a personal consulting session -
the most powerful kind of learning experience -
that's where you really make forward leaps

Top


Adding Value
When do I get the greatest return on my investment?
When you
• Maximize the impact of your communication strategy
• Capitalize on your clincial trials and turn science into sales
Top


Themes
Which are typical topics of your engagements?      
Marketing products in the healthcare arena ok  
Shortening time to market ok  
Better cooperation between Medical and Marketing ok  
Driving sales by communicating scientific results ok  
Optimizing folders, advertisements and brochures ok  
Targeted copywriting: Turning words into wealth ok  
Supporting sales force and product management ok  
What services do cooperating partners provide?      
Change management Change  
Graphic design  
Medical Writing Medical  
Healthcare Marketing Services in French Medical  
Medical Communication in French Medical  
Top


Limits
What are examples of what you cannot do?
We cannot turn poor scientific data into good scientific data:
We are not modern alchemists

Top


Size of Companies
What size are the companies you work for?
We work for clients in medium-size companies
and large corporations

Top


Type of Clients
Who would be better served by other consultants?
People working in research, production, regulatory affairs,
controlling, accounting, investor relations or quality control.
Dr. Umbach works only with people working in Marketing
and Sales, New Business Development and Medical
Marketing - and only for the healthcare sector

Top


Familiarity with the Industry
Why is expertise in the healthcare sector so important?
An understanding of the specific industry needs
helps to develop and offer actionable solutions

Top


Independent Advice
When is an outsider's view useful?
Sometimes you need to get a second opinion,
preferably from an external expert who is
not afraid to tell you what he really thinks

Top


Privacy
How secretive are you?
We respect your privacy and keep your data
absolutely confidential

Top


Attitude
How do you enhance my success?
We have a passion for performance
and help you achieve your goals:
You transform challenges into choices
and obstacles into opportunities

Top


Vision
What's your goal?
We are personally committed to providing valuable training
and consulting services to medical and marketing professionals
that will help them achieve their goals

Top


Critical Success Factors
Why do some projects fail?
Some organizations overlook an essential question:
What’s in it for the customer or user or employee?
How will the project improve their situation?
If the planned approach would only provide benefits
to the organization, but not to the individual
customer or user or employee, people will
not adopt the project

Top


International Experience
Why is it advantageous that you work in several countries?
Helping professionals in different places entails change,
challenge, adventure, new ideas and inspirations -
all of which can contribute to your innovative strategies

Top


Your Career
How can you assist me in my professional role?
We help you get the attention you deserve -
inside your company and beyond

Top


Function
Do you serve clients as consultant, trainer, author or speaker?
Dr. Umbach is a management consultant and trainer specialized
in healthcare marketing. He also writes business articles and
and gives key note speeches

Top


Benchmarking
Your opinion on evaluating processes in relation to best practice?
Some companies expend many resources studying themselves and their
competitors. Our advice is to spend more time studying the customer.
Often it is better to be marching in the opposite direction from the crowd

Top


Speed
How quickly do you work?
As fast as you need us to
Top


Interim Support
Can you provide temporary support to our marketing department?
Yes, you can hire us as free agents working for a particular project:
Invisible support, visible benefit

Top


Other Experts
When do you include other experts?
We not only use all the brains we have,
but also all those we can borrow
(Based on a statement by Woodrow Wilson)

Top


Quality Control
How do you ensure the high quality of your workshops?
We receive anonymous evaluations from our participants.
They usually give an overall rating of approximately
9 on a scale of 1 - 10, which is excellent.
In addition, we receive open feedback from
experienced trainer colleagues attending and
assessing our seminars and workshops

Top


Hallmarks
What are hallmarks of your service?
Personalized attention and immediate responsiveness
Top


Impact
How practical are your recommendations?
"E" is Günter E Umbach's middle initial - as in "Effectiveness"
You will get clear, straightforward and direct recommendations
You will hear what will probably work and what might not
You will receive ideas you can implement immediately
Thus, you will make the most of your resources

Top


Power
Success in Business
Strategy-focused consultants from prestigious firms
can put together a brilliant presentation deck
and make recommendations for long-term plans.
If you demand strategy plus implementation experience
in the real world, you may consider Dr. Umbach -
a corporate manager turned successful entrepreneur

Top


Writing Skills
How can I learn to write more persuasive documents?
Our seminars will improve your ability to write clear and concise
business correspondence by using language more effectively

Top


Programs
Where can I view programs of seminars?
You will find an overview of program contents
Top


Seminar Style
Do you use a special seminar style?
We involve the participants actively in the learning
process through questions, discussions and exercises.
Participants vote on preferred responses to inquiries
and develop solutions to short case studies - often
arriving at thought-provoking insights and actionable solutions

Top


Unique
How do I create a memorable brand?
We help you to develop original concepts
Top


Background Information
Where can I find details about how you serve clients?
• Professional profile
• Personal profile
• Workshop programs
• Columns and media
• Interview
• Master slides
• Competences
• Newsletter
Top


Distinction
Why should I consider you?
The following list of qualifications and experiences might be helpful:
ok Clients Company headquarters and affilliates
ok Knowledge of business Twelve years in the industry (national and international)
ok Marketing experience Marketing Director for a billion-euro product
ok Insight into customers Prescribing physician (board-certified gynecologist)
ok Trainer Professional speaker and trainer, GSA, Germany
ok Consultant Member of the Institute of Management Consultants, USA
ok Business advisor Member of the Expert Group, Business Coaching, NSA, USA
ok Faculty member Management Centre Europe, Brussels, Belgium
ok Academia Lectures at universities: Bilbao, Cologne, Essen, Istanbul
ok Author Articles and a commercially published marketing book
Top


Time
When should I contact you?
Please feel free to contact me today
Top


Start
Is the first step cost-free?
Yes, the first phone conversation is always free

Top


More information
Didn't find the information you were looking for?
Please contact us

Top


Good
to
know

 
 
    
 
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